What to Expect During Your First Visit

Your first appointment will generally last one hour, some are longer due to the complexity of issues being covered. We will be discussing your health history, your struggles and frustrations regarding your health and nutrition issues, your goals and how we can be most helpful to you. Your dietitian will evaluate and assess how to approach your specific nutrition and health concerns. Together we will: identify how to best implement changes,  learn from any challenges or set-backs you encounter, and celebrate your successes! The process of change is a journey over a period of time which frequently resembles three steps forward and two steps back. Your success will be worth each moment of effort as you enjoy improved health and increased empowerment! Expect follow-up appointments, assignments to work on and reports and communication with your doctor and/or counselors.

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Insurance Coverage

We try our hardest to work with every insurance company. We know medical nutrition therapy saves money in the long term for you and your insurance company. Preventive health care is a wise investment.
If you need financial assistance from your insurance company make sure you call the toll free number on the back of your insurance card to verify your benefits for medical nutrition therapy (MNT) because your insurance coverage is an agreement between you and your insurance company. Many insurance companies provide coverage for MNT, but it is different for each company and each policy.

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Cancellation Policy

Cancellations must always be made with a phone call. Cancellations can not be accepted via e-mail because e-mails are not always checked in a timely fashion to benefit you. When we schedule an appointment with you, we have very gladly reserved a specific block of time just for you. We do require a 24 hour notice of cancellation. We do not provide appointment reminder calls as this is an opportunity for you to practice making your health care your top priority. We must receive at least 24 notification if you can not keep your appointment so we can reschedule your time slot with another patient. If we do not receive a 24 hour notice of cancellation unfortunately you will be charged for the time we reserved for you. This policy applies to your initial appointment and all follow-up appointments.